Privacy Policy
Effective Date: April 22, 2025
SR California VIP ("we," "us," or "our") operates the SR California Driver, SR California Rider, and SR California Restaurant mobile applications (collectively, the "Apps") and the website websrcaliforniavip.com (the "Website"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Apps or Website for taxi and food delivery services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, payment information, and, for drivers, driver’s license and vehicle information.
- Location Data: Real-time location for riders and drivers to facilitate ride-hailing and delivery services.
- Usage Data: App interactions, order history, ride details, and preferences.
- Device Information: Device type, operating system, IP address, and unique device identifiers.
- Restaurant Data: Menu details, order information, and delivery preferences for restaurant partners.
2. How We Use Your Information
We use your information to:
- Provide and improve our taxi and food delivery services.
- Process payments and fulfill orders.
- Match riders with drivers and facilitate deliveries.
- Send notifications, updates, and promotional offers.
- Ensure safety and compliance with regulations.
- Analyze usage trends to enhance user experience.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third parties like payment processors, cloud storage, and analytics providers.
- Drivers and Restaurants: To fulfill rides and deliveries (e.g., sharing rider location with drivers).
- Legal Authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You can:
- Opt out of promotional emails by clicking "unsubscribe" in our emails.
- Disable location services, though this may limit App functionality.
- Request access, correction, or deletion of your data by contacting us at info@websrcaliforniavip.com.
6. Third-Party Links
Our Apps and Website may contain links to third-party sites. We are not responsible for their privacy practices.
7. Children’s Privacy
Our services are not intended for users under 13. We do not knowingly collect data from children under 13.
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: info@websrcaliforniavip.com
Drivers Service: 949-685-4398
Riders Service: 949-365-6428